Refund policy

Returns & Exchanges Policy

Our 30-day fit promise covers every Talora bra. Here's how it works.

Wrong size? Free exchange

If your bra doesn't fit, email weartalorabras@gmail.com within 30 days of delivery with:

  • Your order number
  • The size you received and the size you'd like
  • A photo of the bra you received

We'll ship the new size free of charge, and you can keep the first one. Each bra purchased gets one free size exchange. Exchanges depend on stock; if the size you need is unavailable, we'll offer a different color or a refund under the terms below.

Not for you? Full refund within 30 days

You can return your bra within 30 days of delivery for a full refund of the price you paid, even if you've worn it.

  1. Request first. Email weartalorabras@gmail.com with your order number and the reason for the return. Returns must be approved before shipping, and we'll send the return address and instructions with your approval. We can't process packages sent without approval or to any other address.
  2. Pack it up. Wash the bra according to the care label and return it with no damage beyond normal wear.
  3. Ship it within 10 days of your approval using a tracked service. Return shipping is paid by you, and we recommend keeping your tracking number until your refund arrives.
  4. Get your refund. We refund to your original payment method within 5 business days of receiving your return. Your bank may take a few extra days to post it.

Bundles: if you return part of a bundle, the refund for each returned bra is the per-bra price you paid in that bundle.

Damaged, defective or wrong item

Email us within 30 days of delivery with your order number and a photo. We'll send a replacement or issue a full refund at no cost to you, and we usually won't need the item back.

Fair use

The fit promise is for genuine fit and comfort issues. We may ask for additional information and we may decline exchanges or returns where we see a pattern of misuse across several orders.

Questions

Email weartalorabras@gmail.com. Please contact us before opening a dispute with your bank; we can usually resolve things faster directly.