Terms of service

Terms of Service

Last updated: October 1, 2026

These Terms of Service ("Terms") govern your use of the Talora website ([yourdomain.com]) and any purchase you make from us. "Talora," "we," "us" and "our" refer to this business and it's administrators. By using our site or placing an order, you agree to these Terms. If you don't agree, please don't use the site.

1. Eligibility

You must be at least 18, or the age of majority where you live, to place an order. By ordering, you confirm that the information you give us is accurate and that you're authorized to use your chosen payment method.

2. Our product is not a medical device

Talora is a supportive everyday bra. It is not a medical device or posture-correction treatment, and it is not intended to diagnose, treat, cure or prevent any condition. Statements about posture, comfort or support describe how the bra is designed to feel and are not medical claims. Individual experience varies. If you have back, shoulder or other health concerns, talk to a qualified healthcare provider. Stop wearing the bra if you feel pain, irritation or discomfort.

3. Product information, sizing and images

We try to describe our products accurately, but colors may look different on different screens, and sizing guidance is approximate. Some images on our site are generated or edited for illustration. We don't warrant that product descriptions or images are error-free. If a product isn't as described, your remedy is covered in our Returns and Exchanges Policy.

4. Orders and acceptance

Your order is an offer to buy. We accept it when we ship the item, not when you receive an order confirmation email. We may refuse or cancel any order, including after confirmation, for reasons such as:

• Stock is unavailable
• There's an error in a price or product description
• We suspect fraud, resale or unauthorized activity
• The order exceeds quantity limits

If we cancel an order you've paid for, we'll refund you in full.

5. Prices and errors

Prices are in US dollars and can change without notice. If a product is listed at the wrong price because of a typographical or system error, we may cancel orders placed at that price, even after confirmation, and refund any payment.

6. Promotions and bundles

Discount codes and bundle pricing can't be combined unless we say so, have no cash value, and may be changed or ended at any time. Bundle prices apply only when the full bundle is purchased; partial returns are refunded at the per-item bundle price, as described in our Returns and Exchanges Policy.

7. Payment

You authorize us and our payment processors to charge your payment method for the total order amount, including any applicable taxes. Payment is handled by third-party processors, and we don't store full card details.

8. Shipping and delivery

Shipping and delivery times on our site are estimates, not guarantees. Delays from carriers, customs, weather or other events outside our control may occur. Risk of loss passes to you when the carrier delivers your order to the address you gave us. Please check your shipping address carefully; we're not responsible for orders delivered to an incorrect address you provided. If tracking shows a package as delivered but you didn't receive it, contact us within 14 days and we'll help with a carrier claim.

9. Returns, exchanges and refunds

Returns, exchanges and refunds are governed by our Returns and Exchanges Policy, which is part of these Terms.

10. Chargebacks

If you have a problem with your order, please contact us first at weartalorabras@gmail.com so we can make it right. We may dispute chargebacks that we believe are improper and provide the card issuer with order, tracking and communication records. Filing a chargeback for an order you received may result in refusal of future orders. This doesn't limit your rights under applicable law or your card issuer's rules.

11. Reviews, photos and other content you submit

If you submit a review, photo, video or other content, you give us a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, edit and display it in connection with our business, including in advertising, with attribution by first name or initials if we choose. You confirm that the content is yours, is truthful, and doesn't violate anyone's rights. We may remove any content at our discretion. We don't pay for reviews or edit them to change their meaning.

12. Intellectual property

All content on this site, including the Talora name and logo, text, graphics, images, videos and design, belongs to us or our licensors and is protected by intellectual property laws. You may not copy, reproduce, scrape or use any of it for commercial purposes without our written permission.

13. Prohibited uses

You agree not to use our site to break the law, commit fraud, buy products for unauthorized resale, interfere with the site's security or operation, use bots or scrapers, or submit false information.

14. Third-party services

Our site runs on Shopify and uses third-party payment, shipping and app providers. Their services are governed by their own terms, and we're not responsible for their acts or omissions.

15. Disclaimer of warranties

To the fullest extent permitted by law, our site and products are provided "as is" and "as available." Apart from the commitments in our Returns and Exchanges Policy, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. Some states don't allow these exclusions, so some may not apply to you.

16. Limitation of liability

To the fullest extent permitted by law, Talora and its owners, employees, suppliers and partners will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, data or goodwill, arising from your use of the site or our products. Our total liability for any claim related to an order is limited to the amount you paid for that order. Nothing in these Terms limits liability that can't be limited by law, such as liability for fraud.

17. Indemnification

You agree to defend, indemnify and hold harmless Talora and its owners, employees and partners from claims, losses and expenses, including reasonable attorneys' fees, arising from your breach of these Terms, your misuse of the site, or content you submit.

18. Disputes and arbitration

Please read this section carefully. It affects your legal rights.

• Informal resolution first. Before filing any claim, you agree to email weartalorabras@gmail.com with a description of the problem and give us 30 days to try to resolve it.
• Binding arbitration. Any dispute not resolved informally will be settled by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court. Either party may instead bring an individual claim in small claims court if it qualifies.
• No class actions. You and we agree to bring claims only individually, not as a plaintiff or class member in any class, collective or representative action.
• Opt out. You can opt out of this arbitration agreement by emailing weartalorabras@gmail.com within 30 days of your first purchase with your name and a statement that you opt out.

19. Governing law

These Terms are governed by the laws of the State of Utah, without regard to conflict-of-law rules. Subject to Section 18, any court action will be brought in the state or federal courts located in Salt Lake City, Utah.

20. Changes to these Terms

We may update these Terms at any time by posting a new version on this page. Changes apply to orders placed after the update. Continuing to use the site means you accept the updated Terms.

21. Severability and entire agreement

If any part of these Terms is found unenforceable, the rest stays in effect. These Terms, together with our Returns and Exchanges Policy and Privacy Policy, are the entire agreement between you and Talora.

22. Contact

Weartalorabras@gmail.com