Shipping policy
Shipping Policy
Free US shipping
Every order shipped to an address in the United States ships free. We don't currently ship outside the US.
How long it takes
- Processing: 1–3 business days. Once you place your order, it's prepared and handed to the carrier, usually within 1–3 business days (Monday–Friday, excluding holidays).
- Delivery: 7–12 business days after shipping.
In total, most orders arrive within about 8–15 business days of being placed. Orders placed after 12 p.m. Mountain Time, or on weekends and holidays, start processing the next business day.
These are estimates, not guaranteed delivery dates. Times can run longer during holidays, peak seasons, customs processing, severe weather, or carrier disruptions.
Who ships your order
Talora orders are packed and shipped by our fulfillment partner, and may ship from outside the United States. We work with them to get your order out quickly, but some steps, like carrier handoff, customs and final delivery, are outside our direct control. When something goes wrong, we'll handle it with our partner and the carrier so you don't have to.
Tracking
You'll get an email with a tracking number when your order ships. Tracking may take 2–5 business days to show updates while the package moves to its first carrier scan. Your package may change carriers along the way, so the tracking number can change too. If it does, the latest one will be in your shipping emails.
Bundles may arrive separately
Orders with more than one bra can ship in separate packages that arrive on different days. You'll get tracking for each package.
If your order is delayed
If we learn your order can't ship within the expected time, we'll email you a new estimated ship date, and you can cancel for a full refund if you'd rather not wait. If your order hasn't arrived within 20 business days of shipping, email us and we'll investigate with the carrier and either send a replacement or issue a refund.
Address changes and cancellations
Check your shipping address before placing your order. Because orders go to our fulfillment partner quickly, we can only change the address or cancel an order if you email us within 12 hours of ordering. After that, it may already be in process.
We aren't responsible for orders delivered to an incorrect or incomplete address entered at checkout. If a package comes back to us because of an address error, we can reship it once the address is corrected, and you may be charged for the extra shipping.
Lost, stolen or damaged packages
- Shows delivered but not received: check around your property and with neighbors, then wait 1–2 business days, since carriers sometimes mark packages delivered early. If it still hasn't turned up, email us within 14 days of the delivery date and we'll open a carrier investigation.
- Arrived damaged: email us within 30 days of delivery with your order number and a photo, and we'll send a replacement at no cost.
Once a carrier confirms delivery to the address you provided, risk of loss passes to you. We'll still help with a claim where we can.
Duties and taxes
Your checkout price includes any applicable sales tax. [Confirm with your supplier: if orders ship duties-paid (DDP), add "You won't be charged any import fees on delivery." If not, remove this section or say who pays.]
Questions
Email weartalorabras@gmail.com with your order number, and we'll get back to you within 2 business days.